Hotel owners and franchisees
Customer Exposure
Marriott's fee revenues and growth depend on hotel owners signing/retaining agreements; owners can terminate early, dispute costs, and face financing stress that cascades to Marriott.
Relevance 95·Dependency 90·Confidence 96
Source evidence
“Our growth strategy depends upon attracting hotel owners to our platform, and future arrangements with these third parties may be less favorable to us, depending on the terms offered by our competitors.”
Marriott Bonvoy Loyalty Program
Customer Exposure
Loyalty members drive repeat business, booking ~68% of global room nights in 2025, generating substantial revenue.
Relevance 95·Dependency 85·Confidence 97
Source evidence
“We believe that our Loyalty Program generates substantial repeat business that might otherwise go to competing properties.”
Hotel owners
Customer Exposure
Receivables and advertising cost reimbursements are tied primarily to hotel owners, the counterparty base of Marriott's managed/franchised model.
Relevance 90·Dependency 85·Confidence 90
Source evidence
“Our accounts receivable primarily consist of amounts due from hotel owners and include reimbursements of costs we incurred on their behalf.”
Co-branded credit card agreements
Revenue Exposure
Co-branded credit card fees drove $105M of the 2025 franchise fee increase; payments fund the Loyalty Program.
Relevance 90·Dependency 70·Confidence 95
Source evidence
“The increase in franchise fees primarily reflected higher co-branded credit card and other brand-related fees ($105 million) as well as rooms growth ($94 million).”
Reservations, property management, and loyalty systems
Technology Dependency
Multi-year transformation of core systems is critical to operations; delays, interruptions, or data compromises could impair operating results and financial reporting controls.
Relevance 85·Dependency 80·Confidence 94
Source evidence
“The development and deployment of our new systems could involve delays, system interruptions, compromises of data security, or other operational impacts, including impacts on our financial reporting or internal control environment.”
Internet travel intermediaries
Competitive Exposure
Intermediary bookings cost hotels more than direct channels; intermediary keyword purchases and loyalty programs divert guests and can erode Marriott brand loyalty and distribution economics.
Relevance 85·Dependency 45·Confidence 95
Source evidence
“To the extent that guest booking preference shifts from our direct digital channels to Internet travel intermediaries, diverting bookings away from our direct digital channels and increasing the overall cost of bookings for hotels in our system, our business and profitability could be harmed.”
Hotel owners and franchisees
Supplier Dependency
Data security of systems maintained by hotel owners and service providers affects Marriott's regulatory compliance and brand; third-party system weaknesses create exposure for Marriott.
Relevance 80·Dependency 75·Confidence 90
Source evidence
“Our information systems and the information systems maintained or used by our hotel owners, service providers, and other third parties with whom we or they do business may not be able to satisfy these changing legal and regulatory requirements”
China (Greater China segment)
Revenue Exposure
Greater China RevPAR rose only 0.4% in 2025 due to macroeconomic softness; segment has 684 properties (~188,596 rooms).
Relevance 80·Dependency 55·Confidence 95
Source evidence
“In Greater China, RevPAR increased 0.4 percent, reflecting softness in macro-economic conditions during the year.”
FTC and state AG Data Security Incident resolutions
Legal Exposure
2024 final resolutions with FTC and 49 state AGs plus DC impose long-term data privacy/security program requirements; noncompliance risks enforcement, fines, penalties, and contempt proceedings.
Relevance 75·Dependency 60·Confidence 95
Source evidence
“In the event of alleged or actual noncompliance with these resolutions, we could face enforcement actions or contempt proceedings that could potentially result in fines, penalties”
Marriott International, Inc.
Legal Exposure
Data Security Incident litigation (MDL and state court cases) carries probable losses with accrual recorded; possible additional losses cannot be estimated.
Relevance 70·Dependency 55·Confidence 95
Source evidence
“it is reasonably possible that we may incur losses in excess of the amounts recorded associated with the above-described lawsuits or regulatory investigations”
Artificial intelligence
Competitive Exposure
AI introduced by travel intermediaries may change how guests plan and book travel, disrupting Marriott's marketing/distribution; failure to keep pace with AI could hurt Marriott's competitive position.
Relevance 70·Dependency 50·Confidence 93
Source evidence
“if we fail to keep pace with rapidly-evolving technological developments in AI and other emerging technologies, our competitive position and business may suffer.”
Geopolitical risk
Demand Driver
Political instability, war, terrorism, and civil unrest reduce travel demand and disrupt operations globally.
Relevance 70·Dependency 45·Confidence 92
Source evidence
“political instability, geopolitical disputes or conflict, actual or threatened war, terrorist activity, civil unrest and other acts of violence”
USD reporting currency
Currency Exposure
Results reported in USD; performance presented on constant dollar basis with FX fluctuations removed; operations span 145 countries.
Relevance 70·Dependency 40·Confidence 90
Source evidence
“Comparisons to prior periods are on a constant U.S. dollar basis, which we calculate by applying exchange rates for the current period to the prior comparable period.”
interest_rates
Cost Driver
Cash interest paid rose to $698M in 2025 from $599M in 2024, reflecting refinancing at higher coupons (5.100%–5.500% new issues vs 2.8%–3.8% matured notes).
Relevance 65·Dependency 60·Confidence 90
Source evidence
“We paid cash for interest, net of amounts capitalized, of $698 million in 2025, $599 million in 2024, and $476 million in 2023.”
Government travel declines
Demand Driver
Declines in government travel weakened business transient demand at U.S. select service hotels in 2025.
Relevance 65·Dependency 40·Confidence 90
Source evidence
“impacted by weaker business transient demand, in part due to declines in government travel”
Interest rates
Revenue Exposure
Changes in interest rates (with inflation, energy prices, currency) materially impact business, hotel revenues, owner financing availability, and Marriott borrowing costs.
Relevance 60·Dependency 40·Confidence 90
Source evidence
“changes in energy prices, interest rates, inflation, and currency values”
Greater China is a reportable segment with $1,009M goodwill, indicating material operational presence and revenue exposure in China.
Relevance 60·Dependency 40·Confidence 85
Source evidence
“EMEAGreater ChinaAPECCALATotal Goodwill”
Starwood data security incident
Legal Exposure
Ongoing Data Security Incident liabilities cannot be fully estimated; $47M insurance recoveries recorded in 2025.
Relevance 60·Dependency 25·Confidence 95
Source evidence
“Restructuring and merger-related (recoveries) charges, and other expenses changed primarily due to insurance recoveries related to the Data Security Incident discussed in Note 7 ($47 million)”
citizenM brand acquisition added 37 properties (8,789 rooms) and three new brands to the portfolio in 2025.
Relevance 60·Dependency 20·Confidence 95
Source evidence
“gross additions of 703 properties (99,459 rooms), including the addition of 37 properties (8,789 rooms) from the citizenM brand acquisition”
Credit Facility is multicurrency and goodwill balances (e.g., EMEA $97M, Greater China $30M FX translation in 2025) indicate foreign currency translation exposure on international operations.
Relevance 55·Dependency 45·Confidence 75
Source evidence
“Foreign currency translation18 97 30 17 14 176”
U.S. dollar
Currency Exposure
Non-U.S. entities use local functional currencies translated into USD, creating translation adjustments in stockholders' deficit.
Relevance 55·Dependency 40·Confidence 85
Source evidence
“We translate assets and liabilities at the exchange rate in effect as of the financial statement date and translate income statement accounts using the weighted average exchange rate for the period.”
Sonder Holdings Inc.
Revenue Exposure
Sonder licensing termination removed properties from the portfolio and caused $23M of expenses in 2025.
Relevance 55·Dependency 25·Confidence 95
Source evidence
“The property and room counts as of year-end 2025 reflect the removal of all Sonder properties from our portfolio.”
Marriott International, Inc.
Cost Driver
Lease obligations ($978M operating PV, weighted average discount rate 4.5%, terms up to 20 years) plus variable lease cost of $122M create fixed and variable cost commitments primarily for hotels, offices, and equipment.
Relevance 50·Dependency 50·Confidence 85
Source evidence
“We enter into operating and finance leases primarily for hotels, offices, and equipment. Most leases have initial terms of up to 20 years”
Global Intangible Low-Taxed Income (GILTI)
Tax Exposure
U.S. GILTI tax is expensed in the period incurred, a recurring U.S. international tax exposure.
Relevance 50·Dependency 35·Confidence 85
Source evidence
“We account for U.S. tax on Global Intangible Low-Taxed Income in the period incurred.”